We served as an umpire (i.e., neutral) in a business interruption dispute between a claimant and the insurer. The claimant, a company that manufactured custom equipment for Fortune 500 companies, suffered a fire at its facility, and sought reimbursement from the insurer related to business interruption coverage. We analyzed the insurance policy, the reports of financial experts retained by each party, and underlying material submitted. We conducted joint calls with the experts and the parties to ask relevant questions, conducted a site visit, and requested additional documentation. We issued a conclusory report regarding the claim, which was a final and binding determination.