The Baez v. NYCHA case was brought on behalf of thousands of New Yorkers with asthma, living in public housing with mold, leaks, and excessive moisture and thus having health challenges exacerbated by their living conditions. NYCHA is required to remediate 95% of certain mold and leak work orders with seven to 15 days. NYCHA had not demonstrated it had a reasonably accurate data process to measure its compliance or identify why remediation was taking so long.
The court appointed Stout as the Independent Data Analyst as part of NYCHA's consent decree. Stout's primary roles are:
Such activities include:
We are actively assisting NYCHA with understanding its data better and how the data can be used to foster sustainable change in compliance and resident engagement, as well as developing iterative processes for identifying issues and creating systemic solutions leading to cost savings through operational efficiency and the significant reduction of recurring issues.