Stout is recognized internationally as a leading advisory firm in the automotive sector. Our experts have advised companies ranging from multinational, publicly traded OEMs and Tier 1 suppliers to closely held component suppliers around the world. We have also worked with franchised and independent dealerships, raw material suppliers, logistics and data providers, and other stakeholders and participants in the automotive supply chain.
Stout professionals have provided consulting services and expert testimony for significant automotive industry warranty and recall programs and disputes. On behalf of both OEMs and suppliers, Stout has analyzed:
Our analyses are used to assist clients in understanding the risk and economic costs of warranty service repair, recall campaigns, and other actions for purposes of risk mitigation, improved business processes, customer and supplier negotiations, claim assessment, and settlement and trial testimony.
We work closely with our clients to understand the risk and potential impacts associated with defects of automotive components, whether it is a customer service action, extended warranty offers, a voluntary recall or one required by NHTSA, or other responses to warranty data, component defects, or customer complaints.
We utilize a collaborative approach leveraging our clients’ knowledge, experience, and expertise – seeking to integrate cross-functional expertise from our clients with Stout’s data and experience. To do this, we:
To learn more, read our Automotive Warranty & Recall Services brochure.