In this engagement, an ambulatory surgery center (ASC) was losing money, and shareholders had not received a distribution in four years. We were asked to perform an operational assessment of the center reviewing payer/contract rates, case mix/selection, staffing, patient flow, and patient scheduling, among others. After reviewing the assessment report, the client’s leadership asked us to implement operational and structural changes to the center to improve margins and enhance scalability. Within four months of implementation, vendors were paid timely, and the ASC’s shareholders received a distribution of $700,000. Furthermore, within 12 months of implementation, a total of $2 million had been distributed to shareholders.
Note: This work was performed prior to joining Stout.